tk999games Terms and Conditions

These terms and conditions ("Terms") govern the use of the tk999games platform and all its services. These Terms form a legally binding agreement between tk999games ("Platform", "we", "us") and the user ("you", "Member").

tk999games is an online gaming and betting platform that offers slots, live casino, and various sports betting services including cricket. Our services are operated entirely for entertainment purposes.

1.1 Definitions

• "Platform" refers to the tk999games website, application and all associated services.
• "Member" refers to any person registered on the Platform.
• "Account" refers to each member's personal user account.
• "Wager" or "Bet" refers to the act of placing money on a competition or game.
• "Balance" refers to the total funds held in an account.

1.2 Applicable Law

These Terms are governed in accordance with the laws and regulations of Bangladesh. Both parties will seek to resolve any dispute or claim through mutual discussion.

The following eligibility requirements must be met to open an account and use services on tk999games.

2.1 Age Requirement

2.2 Registration Process

• Accurate and complete personal information must be provided.
• Each person may open only one account.
• If multiple members of the same household open accounts from the same device or IP address, prior permission from us is required.
• The email or phone number provided at registration must be active.

2.3 Identity Verification (KYC)

tk999games may at any time request the necessary documents to verify a member's identity, address and source of funds. Withdrawals may be temporarily suspended until the verification process is complete. This process is conducted for the security of members.

3.1 Login Credential Security

It is your responsibility to keep your account username and password completely confidential. Do not share this information with any third party. If you suspect unauthorized access, contact us immediately.

3.2 Account Transfer Prohibited

Selling, transferring or renting any account to another person is strictly prohibited. If such activity is detected, the account will be closed immediately and the balance may be forfeited.

3.3 Updating Information

If the information on your account changes (such as email or phone number), it must be updated in a timely manner. tk999games will not be responsible for any issues arising from incorrect or outdated information.

3.4 Inactive Accounts

Accounts that remain continuously inactive for an extended period (12 months or more) may be subject to a maintenance fee. Members will be notified in advance.

4.1 Deposit Terms

• Minimum deposit amount: ৳100 (per method).
• Accepted deposit methods: bKash, Nagad, Rocket.
• Deposited funds are generally credited to the account instantly.
• Providing the correct payment reference at the time of deposit is mandatory.

4.2 Withdrawal Terms

• Minimum withdrawal amount: ৳800.
• Withdrawal processing time: 5–30 minutes.
• Withdrawals will only be processed via the same method used for the deposit.
• Withdrawals may be suspended if a verification process is pending.

4.3 Currency

All transactions are conducted in Bangladeshi Taka (BDT / ৳). Transactions in foreign currencies are not accepted.

tk999games offers various bonuses and promotional offers. Each offer has its own terms and conditions, which will be clearly communicated when the offer is launched.

5.1 Welcome Bonus

• New members will receive a 120% bonus on their first deposit, up to a maximum of ৳8,000.
• Example: Deposit ৳1,000 and receive ৳1,200 in bonus, giving a total balance of ৳2,200.
• Wagering requirement to withdraw the bonus: 15 times.
• The welcome bonus can be claimed only once per member.

5.2 General Bonus Terms

• After receiving a bonus, the wagering requirement must be completed within the specified time period.
• Attempting to claim the same bonus from multiple accounts will result in all accounts being cancelled.
• Certain games may be restricted when using a bonus — please see the detailed terms of the relevant offer.
• tk999games reserves the right to modify or cancel any bonus offer at any time.

5.3 VIP Program

The tk999games VIP program has five tiers: Bronze, Silver, Gold, Platinum and Diamond. Weekly cashback and other benefits increase as you move to a higher tier. The VIP program has its own detailed terms and conditions.

6.1 General Gaming Terms

• All games are operated transparently and fairly. SSL encryption and a certified Random Number Generator (RNG) are used to ensure fair play.
• If you experience any technical issues while playing, please inform our support team.
• Incorrect results caused by technical errors may be considered void.

6.2 Betting Limits

Minimum and maximum bet limits are set for each game and event. tk999games reserves the right to set or adjust betting limits for individual members, particularly in cases of unusual betting patterns.

6.3 Result Disputes

If there is a dispute regarding the result of a game or bet, our support team must be notified within 24 hours. The system logs of tk999games will be considered as final evidence.

The following activities are strictly prohibited and, if detected, may result in account cancellation and forfeiture of balance:

• Opening multiple accounts or using third-party accounts.
• Bonus abuse or deliberate attempts to circumvent the bonus system.
• Account hacking, phishing or any form of cyber attack.
• Playing using automated software, bots or scripts.
• Using the platform for money laundering or illegal financial activities.
• Participating in or facilitating match fixing or manipulation.
• Engaging in inappropriate or threatening behavior toward other members.

All content on the tk999games platform — logos, designs, software, text, graphics, videos and databases — is owned by us or licensed by the respective rights holders.

• Reproducing, distributing or commercially using any content from the platform without prior written permission is prohibited.
• The name "tk999games", its logo and related trademarks may not be used without authorization for any purpose.
• Game software providers (Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, etc.) are the owners of their own intellectual property.

Protecting your personal information is our highest priority. We use SSL encryption technology to keep all your data secure.

9.1 Data Collection and Use

• Personal information provided at registration is used solely for the purpose of delivering and verifying services.
• Information is not shared with third parties, except where required by legal obligation.
• Our detailed privacy policy can be found on this page.

9.2 Cookies

Our platform uses cookies that improve the user experience and help maintain login sessions. Detailed information about cookies is available in our privacy policy.

tk999games bears no responsibility in the following circumstances:

• Loss caused by technical errors, server downtime or internet issues.
• Loss caused by a member's own negligence or breach of rules.
• Loss resulting from unauthorized account access where the member has shared their login credentials.
• Issues related to external payment services (bKash, Nagad, Rocket).
• Any disruption caused by acts of God or Force Majeure events.

Gaming is entirely for entertainment purposes. tk999games is not liable for financial losses. Play responsibly and set your own budget.

11.1 Closure by tk999games

tk999games may close or suspend any account without prior notice in the following cases:

• Violation of any clause of these terms and conditions.
• Engaging in fraudulent or illegal activity.
• Providing false identity or age.
• Instructions from regulatory or legal authorities.

11.2 Closure by Member

If a member wishes to close their own account, they may notify the support team. Before the account is closed, the member will be given the opportunity to withdraw any valid balance; however, any bonus portion will be forfeited.

11.3 Self-Exclusion

As part of responsible gaming, a member may voluntarily request that their account be closed for a specific period of time. For more details, please visit our Responsible Gaming page.

tk999games reserves the right to modify these terms and conditions at any time. In the event of changes:

• The date of the update will be noted at the top of the page.
• For significant changes, registered members will be notified by email or through a profile notification.
• Continued use of the platform after the updated terms and conditions are published will be considered acceptance of the new terms.
• If you do not agree to the new terms and conditions, please contact support to close your account.

Contact & Support

If you have any questions or need clarification about these terms and conditions, please get in touch with us. Our support team is available 24/7 to assist in Bengali.

• Live Chat: Available 24/7 (in Bengali)
• Email: [email protected]

Other important pages: Privacy Policy · Responsible Gaming · FAQ · About Us